Monday, 14 February 2011

Wednesday, 09 February 2011

  • NT Planet: Let's Give Them Something To Talk About (Talk About Etiquette)

    Singer Bonnie Raitt did "Something To Talk About" - describing how folks seem to think that she and a certain someone have feelings for each other:

    ...[T]hey keep saying
    We laugh just a little too loud
    We stand just a little too close
    We stare just a little too long

    Guess what? Those are three pivotal types of body language, and changes in those areas show that something different is going on - as self-defense and communications expert Rory Miller has pointed out. Within a given subculture, ethnicity, form of relationship, etc., people have normal tones of voice, personal space and eye contact.

    That means that when people use a louder (or softer) tone of voice, allow each other less (or more) personal space, or make longer, more direct (or shorter, less direct) eye contact than are considered normal where they are, something is going on. And while softer tones of voice or even whispers can carry the same connotations of closeness as especially hearty laughter, standing particularly close and looking at one another longer than normal are strong hints that two people especially like each other and want to get to know each other better.

    Bonnie goes on to point us to another very interesting feature:

    Maybe they're seeing something we don't, Darlin'.

    These are subtle and subconscious signals. Body language and tones of voice transmit things that people sometimes don't admit to themselves - or even know on a conscious level. If you were to ask Bonnie at that moment whether she had feelings for the other person:

    • She may refuse to tell you the truth,
    • She may trust you enough to tell you if she knows - but she hasn't come to terms with it herself yet, or even
    • She may be honest with both you and herself - but maybe she hasn't yet even decided it on a level she can put into words.
    Bottom line: The more we can pick up on others' nonverbal signals - and abide by accepted nonverbal signal patterns where we are - the better we can understand others, predict their behavior and minimize being being misunderstood by others. We can ask people to articulate more of their expectations of us, and to focus more on our words than our actions (including our subconscious ones), but such requests will only take us so far. We can get a real leg up by communicating better nonverbally.

    What do you think?

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Wednesday, 02 February 2011

  • NT Planet: Time to Take a Hint

    Hello,

    The comic "Dilbert," about an engineer in a supposedly high-tech company, gives some good views of what happens when Aspie and NT sensibilities collide. Aspies have tended to concentrate in high-tech industries, so these behavior patterns may be better understood there.

    In this Dilbert strip, Dilbert is chatting up a woman; she asks if he has a good job, and he mentions that the stock market has taken a toll on his stock options - so he's not exactly wealthy. She then looks at her watch and says "Hey, look at the time" - while Dilbert keeps talking.

    Like it or lump it, many women* consider wealth and income important factors when selecting a man. When Dilbert admitted that the stock market had taken a toll on his finances, she wasn't interested in him anymore. Rather than say that outright, she "noticed" the time - which implies that she has to leave soon. It's considered a polite way to end a conversation.

    Of course, it's somewhat exaggerated here. In real life, the woman would chat for another minute or three as a "decent interval". Since people know that mentioning time and having to leave is a polite substitute for the truth, people figure that such an excuse - especially right after receiving information that she may find negative - is likely untrue and in fact she doesn't want to chat anymore with a guy who's not earning a lot. Since officially we frown on people dating or marrying for money, people are hypocritical about it.

    It's a classic form of hypocrisy - she doesn't want to actually say "Since you don't have a lot of money, I don't want to talk to you anymore." But she also needs him to understand that in fact she's terminating the conversation permanently. If Dilbert took her literally, he may offer to chat some other time when she's free - even ask for her phone number or email address.

    On the one hand, social mores prevent her from (at least being comfortable) saying it. On the other hand, she still needs him to know it - and social mores expect him to accept it, too. This kind of hypocrisy explains much social dynamics.

    [*] My wife Emily is not that kind of woman!

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Wednesday, 26 January 2011

  • NT Planet: Superior Forms of Communication

    Looking for an excellent guide to the "hidden curriculum" of law firms and law careers? Kimm Alayne Walton's book What Law School Doesn't Teach You...But You Really Need to Know fills the bill.

    For example, on page 194, she points up the dilemma faced by a law student who had just gotten a job offer from a law firm:

    The managing partner had sent him a letter inviting him to the firm's annual golf outing. The letter included the line, "We know you may not golf, I don't, but I participate every year." The [soon-to-be-lawyer] asked [his law school's] career services director, "Do I really have to go? I've got to study for the Bar exam. And I don't golf!" She responded, "Absolutely! You should tell them that you're really excited about it, but you've never held a golf club."

    He protested, but she continued, "You don't know if this is an event you can blow off. The tone of the letter suggests that every lawyer in the firm goes. If they all do it, you can't turn down the invitation."

    [Emphasis added.]

    NTs tend to be hypocritical about certain things, including superior-subordinate relationships. They don't always like to let it show that they're ordering a subordinate to do something...but they do expect the subordinates themselves to understand.

    Such as with events like golf outings. On the one hand, the point of something that looks like fun is that it's supposed to "be" fun. And that's kind of hard to reconcile with subordinates being ordered to participate.

    On the other hand, those in charge want everyone to participate in certain things, perhaps to give a show of having fun and help the superiors feel happy about putting on a good event. Other reasons may include helping the people relax and get to know one another better, and helping superiors observe subordinates under more relaxed conditions. For example, is Lucy really a sticker for detail? Put her in charge of the refreshments and let's find out!

    Such knowledge is supposed to help everyone work together better. That's why the superiors ask subordinates to come and take part. But it destroys much of the point if the subordinates feel forced to do so.

    Superiors manage this tension by putting certain obligations in softer terms. They don't necessarily say "You must do this" but rather something like "Even though I don't typically do this activity, I'm taking part here." The message is "This event is for everyone, not just for those who like this activity for its own sake. You should come even if you don't enjoy it."

    Also, when a superior says something like "Everyone else is coming in Saturday," that means you should too. Yes, maybe you have better ways to spend your time Saturday. What are the odds that nobody else also had better things to do? The idea is that you should come even if you have things you'd rather do.

    Trust me, when someone in a position to affect your life says that they themselves are doing this, or that everyone else is doing that, it's not meant as an amusing bit of trivia. Rather, it's considered a polite and not terribly subtle way of communicating that you'd be well advised to join in. With a smile.

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Wednesday, 19 January 2011

  • NT Planet: Shooting the Messenger, Part II

    Geniferous made an interesting point in response to last week's observation. She said that tone of voice matters too, so if we're unable to use the optimal tone of voice we should explain that in advance.

    I certainly hope it would help, though I'm not confident it will fill the gap. Thing is, if words and rational explanations would satisfy the other person, tone of voice wouldn't matter in the first place.

    Geniferous is absolutely right: One thing I've learned the hard way is that people - especially (but not only) NTs - are built to respond automatically to certain cues like tones of voices, facial expressions, gestures, etc. Therefore, the absence of those cues must have some effect beyond what words can compensate for.

    More broadly, tone of voice can be the exception that proves the rule. With some NTs, you have to use so much sugar coating and soft soap that the bad news is twisted beyond recognition...perhaps even by the recipient. People may miss important information because it's so obscured.

    Especially if they're not the most sensitive people in the world but people talk to them as though they were, because those people are afraid of underestimating how sensitive they are and getting ignored, screamed at or worse. Not to mention that all that sugar and soft soap doesn't come free - people have limited amounts of emotional and mental energy, after all.

    So, gentle tones of voice and even other things like subtle phrasing, understatements and the like aren't even close to perfect fixes. They carry costs and problems of their own.

    The more NTs (and even Aspies) who take bad news personally, the more informational and emotional issues we're going to have, one way or another.

    What do you think?

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